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What kind of coupons are there on AliExpress? How do I exchange app coins? I cannot use coupon or get discount. What can I do? Cannot use AliExpress coupon. What's the use of COINS? My coupon is expired, what can I do? Cannot use seller coupon. How do I use a coupon or discount? How do I get a coupon back? How to participate in the Freebies? Cannot get AliExpress discount. How do I stay informed about promotions on AliExpress? How do I stay informed about promotions on AliExpress? CashBack Activity Will my coins be expired in the end of the year? Cannot see discounted price. My app coins were not added. What can I do? Do you have an Affiliate Program? How do I get coupons or discounts? How do I get Daily Coins?
Cannot get seller discount. Cannot use select coupon. How to get/use promo code? I cannot get coupon or discount, what can I do?
How to check my transaction history in Alipay? How do I change my email address? How do I register on AliExpress? I mistakenly registered a seller account. What can I do?. How do I change the language settings? How To Purchase The AliExpress VIP Specials？ How do I unsubscribe the email notification service? I forgot the password, how to reset password? How to add, save or remove a card on AliExpress? Where to purchase the AliExpress VIP Specials? How to sign up for Alipay? How to use a card I've added in Alipay when paying? How to close account/release email? FAQ for Alipay Top Player Card I forget my account. How to retrieve it? Why are the reward points not added to my account? Rules for Setting Payment Password How can I pay with Alipay Bonus? What are the privileges of the AliExpress Member Club?
How can I change my birthday on my AliExpress account? Why are the reward points not added to my account? How do I unsubscribe the email notification service? How to sign up for Alipay?n How do I change my email address? How to get Alipay Bonus? Why can't my Alipay Bonus be applied to my order? How to check my transaction history in Alipay? Data Subject Rights How to reset payment password? What is Alipay Bonus? Rules for Setting Payment Password Where to purchase the AliExpress VIP Specials? How can I pay with Alipay Balance?
What is Wish List? What should I do if “coffee cup” error occurs when placing order? How do I manage my Shopping Cart? How to add products to the shopping cart? Why price shows different on shopping cart page and checkout page? How do I add products to Wish List? Do I have to pay for customs and import taxes? How to find good products/sellers? How do I report a seller or product? I want to know more about product (size, color, shipment etc.) How to manage shopping cart? How do I find a good seller? How do I find a product? How to add products to the shopping cart?
How do I use AliExpress pocket? How to cancel my order? What are supported shipping methods on AliExpress? Brazilian Customers are required to provide tax ID number when placing orders. Why did I fail to place the order? What are the available methods for payment? How to fix payment issues? Notice on American States Sales Tax How do I delete an order? How do I change size, shipping address etc. of my order? Payment Tips for Shopping Festival Why was the deducted amount more than the agreed order amount? How do I make combined payment? Why is certain payment method not available? How do I place combined orders? Learn how to shop smoothly during 11.11 here! What's 'X-Day Delivery' Service? Notice on Australian Goods and Services Tax (GST) Why the order status shows "Payment being verified" after payment? How do I place an order?
How to solve payment issues? Notice on New Zealand GST Tax How do I confirm delivery once I have received my order? How to change currency to pay for my order? why i place order with original price ? Why I cannot pay through PayPal? Why did the estimated delivery countdown time or buyer protection time extend to 60/90 days? How to submit appeal for card verification after payment failure? I cannot find order in my account. How do I make combined payment? How do I extend the Buyer Protection time? The payment was deducted twice. What can I do? Why does it still say "Awaiting payment" after I paid? How do I manage my shipping address(es)? How to place order smoothly? BOLETO payment issue Why has my order been frozen? How to add card and manage it for payment? My order was closed. What can I do?
How do I manage an order? What is CVV and where to find it? How do I extend Processing Time of an order? Why I cannot save shipping address? Why the order status is Payment Processing? installment payment in France What is 3-D Secure? How do I make payment? How to change shipping address?
I received my order after getting a refund. What can I do? How to track my package? When will I receive my order? What will happen if seller fails to ship order on time? When will the seller send out the order? I have not received goods. What can I do? What if the logistic information does not update anymore? What if the package is held by customs? How to use AliExpress Direct Service in Brazil? I can't open dispute, what can I do? I haven't received my parcel but it shows "Delivered". I have not received goods in 3-Day Delivery. What can I do? How do I know if my order has been shipped? Why is there no tracking info. after shipment? Why does the shipment Tracking number change into a new one which shared with other orders? What should I do after opening a dispute?
How to use Free Return for buyers from South Korea? What is Buyer Protection? How is my dispute going on? How to use Free Return for buyers from Russia? How to use Free Return for buyers from France? 300% Guarantee What's the dispute process after I have opened a dispute? The product I received does not match the description. What can I do? How to use Free Return for buyers from Poland? When can I open dispute? Commercial Warranty Service for for buyers from RU/FR/ES/UA How to use Free Return for buyers from Spain? I am not satisfied with dispute result. What can I do? How to use Free Return for buyers from Saudi Arabia & UAE? How can I add evidence or update my dispute? What's Free Return Service? Commercial Warranty Service How to use Free Return for buyers from US/CA/AU/GB/DE/NL/IT/IL? How do I cancel a dispute? How to use Free Return for buyers from Brazil?
Can I speed up my dispute? How to open dispute? What is Buyer Protection? How to use Free Return for buyers from France?
Why is the received amount less than the refund amount on order page? SMS Refund How to check/find my COD refund? Mercado Pago(MP) Refund Boleto Refund How can I get a refund if my bank has gone bankrupt? When will I get my refund? Why does it show that a refund is being processed after order cancellation? I have not received my refund. What can I do? DOKU Refund Webmoney Refund How can I get a refund if my credit card is no longer valid or has expired? QIWI Refund What is ARN? In which situation can I receive a refund in my Alipay Account? AliExpress Pocket Refund How to check my credit card refund? How to check/withdraw the refund on Alipay account? Yandex.Money Refund
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How to contact seller? How to contact seller by message? The seller doesn't respond to me. What should I do? How do I stop a seller sending message?
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